September 9, 2024
Skagit County to Launch New Online Permit Software
On November 12, 2024, the Skagit County Planning and Development Services Department plans to launch a new online permitting software from Tyler Technologies. Skagit County and Tyler Technologies have been working over the last year and half to build a system that will increase the efficiency of processing permits for both citizens and staff.
The Skagit County Commissioners will host a televised work session on Tuesday, September 17th, at 10:00 a.m. to provide more information on how the new online permitting system will work for applicants and staff. The public is encouraged to attend either in-person in the Commissioner’s Hearing Room at 1800 Continental Place, or via Zoom at the link on the Commissioner’s webpage.
After November 12th, applicants will have the convenience of applying for permits via Skagit County’s website using Tyler Technology’s user-friendly platform: Civic Access. Civic Access increases transparency and efficiency by providing applicants with online access to permit applications, permit status updates, direct requests for inspections, pay invoices, and more. For those who prefer in-person transactions, applying for permits will still be an option at the Planning and Development Services permit counter with a new customer kiosk computer. Staff will be available to provide guided assistance during regular business hours.
The Planning and Development Services Department aims to streamline the permitting process for customers and staff to reduce processing times and create a more efficient submittal and approval process for our customers. The previous permitting software, Permits Plus, was installed in 1997 and has reached the end of its useful life. Soon, this software will no longer be updated and available by our vendor. The new software is more up to date to meet our current technology needs, has a user-friendly interface for both the customer and staff, and will ensure we are able to retain our historical permit data.
For more information on the new permitting software, please visit our website. If you have any questions or concerns, you may connect with the Planning and Development Services Department at 360-416-1300 or pdscomments@co.skagit.wa.us.
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