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Introduction to new online permitting at Skagit County utilizing Tyler Technologies Civic Access. 

Video Description:
Introduction to new online permitting at Skagit County utilizing Tyler Technologies Civic Access. 

Content Outline

1. Introduction - 0:01
1. Agenda - 1:40

2. Project background - 2:11
3. Our team's preparation - 4:00
1. Civic Access - Homepage - 5:16
2. Public Features 6:16

1. Map Feature - 6:16

2. Guidance Tool / Decision Engine - 7:29 
3. Residential Site Plan - 9:10 
4. Search Tool - 10:37 -
5. Public Access examples - 11:22

4. Q&A - Site Plan Review - new code update - 13:12
5. Register/Login - 14:45
6. Actions on Permit - 15:45
7. Dashboard - 18:15

1. How to resubmit documents - 19:00

8. Q&A - additional contacts - 20:30
9. Paying Fees - 21:05
10. Apply for a new permit - 22:00

1. Add multiple contacts - 23:00

2. Save draft - 25:13
3. Uploading attachments - 25:50

11. Inspections - 28:20
12. Open Q&A - 29:10

1. Do we get email alerts? - 29:34

2. How do I submit architecture drawings? - 30:00
3. Can you add additional contacts after an application has been started? - 31:08
4. Is there a way to see current wait times? - 32:52
5. Will all permits that I am a contact on be listed in my dashboard? Even if I'm not the applicant - 34:25

1. Site inspection request a date - 36:40

6. Will current/old permits be converted to the new system? - 37:20
7. Will the previous iMap site become obsolete? - 39:51
8. Are the wait times to get a permit going to be reduced? - 42:30
9. Can you do the online application on multiple browsers/mobile? - 43:57
10. Can I still meet with someone in the office? - 45:47
11. Can you link two users accounts to one company, or per project? - 47:27
12. Will there be an option for a guest or other contact to pay an invoice? - 48:44

13. Close - 50:15